1. Introduction
1.1 This document aims to regulate the use of the “Saba Style” website and to define the contractual relationship between Saba Style (located in the Free Zone of the United Arab Emirates) and the user.
1.2 Your access to or use of the site, or submission of a purchase order through it, constitutes explicit acceptance of these terms and conditions and the Privacy Policy, and shall be considered a binding contract under the Electronic Transactions and Commerce Law.
1.3 If you do not agree to any of the provisions of these terms, please refrain from using the site or its services.
2. Products and Pricing
2.1 Saba Style offers only authentic, high-quality products. We are not responsible for counterfeit goods offered by other stores.
2.2 We strive to display product images and descriptions accurately, but we do not guarantee that such descriptions are free from errors, complete or entirely accurate.
2.3 All prices are listed in UAE dirhams and include delivery charges. Prices may change at any time without prior notice.
2.4 We reserve the right to correct any pricing or description error and to cancel orders resulting from such errors.
3. Orders, Payment and Consultation
3.1 When you place an order through the site, you are submitting an offer to purchase the product. We will contact you to confirm the order and reserve the right to refuse or cancel the order for any reason, such as product unavailability, suspected fraudulent activity or pricing errors.
3.2 The payment methods available are listed on the site, and full payment must be made upon confirmation.
3.3 To ensure a professional service, we offer a free consultation when purchasing a product. Please provide correct and accurate information (such as sizes, colours and preferences) during the consultation, and we will deliver the product based on that information.
3.4 If the information provided is inaccurate, the responsibility for any undesired outcome in the product lies with the customer.
4. Shipping and Delivery
4.1 We work with trusted international courier companies. Once the order is shipped, we will provide the customer with a tracking link.
4.2 The estimated delivery time is seven (7) business days. However, it is not guaranteed and may be affected by circumstances beyond our control (such as customs procedures or weather conditions).
4.3 The customer is responsible for providing us with an accurate shipping address and correct contact information. In the event of delay or non-delivery resulting from incorrect information, Saba Style bears no responsibility.
5. Returns and Exchanges
5.1 The products offered are authentic and of high quality. Due to the nature of our products—made to order—all sales are final, and products may not be returned or exchanged unless they are defective under the law or in accordance with any mandatory consumer rights set out under UAE law.
5.2 Customers must ensure the size, colour and specifications during the consultation and before purchase. By confirming the order, the customer is deemed to have accepted the selected product.
6. Intellectual Property Rights
6.1 All site content, including texts, logos, images and designs, is the property of Saba Style and protected by intellectual property law.
6.2 It is prohibited to use, copy or publish any part of this content without prior written permission from Saba Style.
7. Privacy Policy
7.1 We respect your privacy. Our Privacy Statement explains how we collect, use and protect your personal data, and it forms an integral part of these terms.
7.2 By using the site, you agree to the terms of the Privacy Policy and authorise us to process your data in accordance with it and within the law.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, neither Saba Style nor its directors or employees shall be liable for any direct, indirect, incidental or consequential damages arising from your use of the site or purchase of the products, including loss of profits, data or business interruption.
8.2 Saba Style’s liability to you shall in all cases be limited to the amount you paid for the product.
9. Governing Law and Jurisdiction
9.1 These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
9.2 Any dispute arising in relation to these terms shall be referred to the competent courts of the UAE unless the law stipulates otherwise.
10. Amendments
10.1 We reserve the right to amend or update these terms and conditions at any time. Changes take effect immediately upon publication on the site.
10.2 Your continued use of the site after publication of the amendments constitutes your acceptance of the amended terms.
11. Contact Information
11.1 For specific information or inquiries about these Terms or Products, please contact us via the (Contact) page.
12. Return Policy
At Saba Style, we offer premium evening dresses of the highest quality, ensuring your shopping experience is exceptional from selection to delivery.
12.1 Pre-Purchase Consultation: We provide a free styling consultation with our fashion expert to help you choose the perfect size and design, along with detailed product videos prior to purchase.
12.2 Return Policy: Due to the bespoke nature of our products, all orders are considered final sale and non-returnable, except in the following cases:
12.2.1 A manufacturing defect in the product.
12.2.2 The item does not match the agreed specifications.
12.3 Refund Policy:
12.3.1 Refunds can be issued as store credit to be used for future purchases.
12.3.2 Or refunded to the customer’s bank account within 14 business days from the date the return request is approved.
Our goal is to ensure your complete satisfaction while providing a luxurious and secure shopping experience.
13. Shipping Policy
At Saba Style, we strive to ensure your orders are delivered as quickly as possible and in perfect condition.
13.1 Delivery Time: Orders are usually shipped and delivered within 4 to 6 business days from the date of order confirmation.
13.2 Unexpected Delays: In the event of circumstances beyond our control, such as severe weather conditions, emergencies, or any force majeure events, delivery may be delayed beyond the estimated time. We will do our best to notify you promptly of any potential delays.
13.3 Customer Support: You can contact us through our available support channels at any time to inquire about the status of your shipment.
Our goal is to ensure your purchases reach you quickly and safely, providing a smooth and reliable shopping experience.